Frequently Asked Questions

Everything you need to know about styling your home with Tangelos.

What is the typical shipping timeframe for furniture?

Standard shipping for in-stock furniture items typically takes 5-10 business days. Large freight items may require additional time for white-glove delivery scheduling.

Do you offer a warranty on your home decor products?

Yes, all Tangelos products come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.

What is your return policy for home goods?

We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.

Are the materials used in your products eco-friendly?

Tangelos is committed to sustainability. We prioritize FSC-certified woods, organic textiles, and recycled packaging materials whenever possible to minimize our environmental footprint.

Can I request fabric swatches before purchasing a sofa?

Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to ensure the color and texture perfectly match your space.

How do I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your order directly through your Tangelos account dashboard.